Privacy
Policy

Overview

Covenant Institute respects the privacy of visitors, donors, volunteers, program participants, faith leaders, civic partners, and community members who contact us through our website or programs. This Privacy Policy explains how we collect, use, protect, and disclose information when you use this website, contact us, subscribe to updates, donate, request information, or participate in Covenant Institute activities.

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name, organization name, title, email address, telephone number, mailing address, and message content.
• Newsletter sign-up information and communication preferences.
• Donation-related information such as donor name, donation amount, date, method of contribution, and information needed to issue donor acknowledgments or receipts.
• Information submitted in connection with Faith Protection requests, event inquiries, educational programs, donor interest, partnership opportunities, or volunteer interest.
• Any additional information you choose to submit through forms, email, phone, or other communications.

We may also collect limited technical information automatically, such as browser type, device type, operating system, referring page, approximate location derived from IP address, pages visited, and usage data. This information helps us maintain website security, improve performance, and understand how visitors use our website.

How We Use Information

Covenant Institute may use collected information to:

• Respond to questions, contact requests, program inquiries, Faith Protection inquiries, and donor communications.
• Send newsletters, updates, event notices, action alerts, educational materials, and donor communications.
• Process, record, acknowledge, and report donations and other contributions.
• Review service requests, coordinate events, evaluate security needs, and connect appropriate requests to trusted service providers or partners.
• Administer programs, improve website content, protect our systems, and maintain organizational records.
• Comply with legal, tax, accounting, nonprofit governance, donor-record, and regulatory obligations.

Donor Privacy

We value donor trust. Covenant Institute does not sell, rent, or trade donor information. Donor information is used to process donations, maintain records, issue acknowledgments, communicate with supporters, and comply with nonprofit, tax, accounting, and legal obligations.

Donor information may be accessed by internal personnel and trusted service providers who support donation processing, bookkeeping, donor communications, tax acknowledgment, compliance, database management, and similar operational needs. These providers are expected to handle information responsibly and use it only for the purposes for which it was provided.

Service Providers and Partners

We may use outside vendors, contractors, consultants, fiscal, technical, communications, security, professional, and operational service providers to help operate the website, manage communications, process forms, support donations, provide security-related coordination, or deliver Covenant Institute programs and services.

When necessary, we may share relevant information with these service providers and partners so they can perform services on our behalf or help fulfill a request you made. We seek to limit such disclosures to what is reasonably necessary for the requested or authorized purpose.

Faith Protection and Sensitive Requests

Faith Protection inquiries may involve sensitive facts about events, leaders, facilities, security concerns, public visibility, or community risk. Covenant Institute treats those requests with care and limits access to personnel, partners, licensed security providers, venue representatives, or other appropriate parties who reasonably need the information to evaluate or support the request.

Where appropriate, information may also be shared with law enforcement, emergency personnel, legal counsel, insurers, or other authorities when necessary to protect safety, comply with law, or respond to credible threats.

Forms, Email, and Third-Party Tools

Website forms may be processed through third-party form, email, hosting, analytics, or technology providers. These tools help us receive inquiries, manage communications, improve website performance, and protect the website from abuse. For example, newsletter and contact forms may be submitted through external form-processing services.

When you use a third-party payment, donation, email, security, form, or communications service, that service may also collect and process information under its own privacy policy and terms.

Cookies and Analytics

Our website may use cookies, server logs, or similar technologies to support basic functionality, remember preferences, measure traffic, evaluate performance, improve content, and protect against misuse. You may adjust your browser settings to block or delete cookies, but some website features may not work as intended.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, or disclosure. No website, email system, database, or online service can guarantee absolute security.

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, maintain donor and organizational records, comply with legal, tax, accounting, and nonprofit obligations, resolve disputes, enforce policies, and protect the organization and community.

Children and Youth

Covenant Institute may provide educational programming for youth and students. This website is not intended to collect personal information from children under 13 without appropriate parental, guardian, school, organizational, or legally required consent. If you believe a child has submitted personal information without appropriate authorization, please contact us so we can review the matter.

Your Choices

You may request to unsubscribe from newsletters or nonessential communications at any time. You may also contact us to request that we update, correct, or review personal information in our records, subject to legal, tax, accounting, safety, and operational requirements.

External Links

Our website may link to third-party websites, donation services, partner organizations, social media platforms, security providers, or educational resources. Covenant Institute is not responsible for the privacy practices, content, or policies of third-party sites or services.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website after an update means you acknowledge the updated Policy.